These Terms and Conditions govern your use of pkoko and all services available on pkoko.xyz. Please read them carefully before registering or placing any bets. By creating a pkoko account, you confirm that you have read, understood, and agreed to these terms in full.
You must be 18 or older to use pkoko. One account per person. All deposits and withdrawals are in BDT via bKash, Nagad, or bank transfer. Bonus terms are clearly stated before you claim. pkoko reserves the right to suspend accounts that violate these terms.
pkoko's Terms and Conditions cover every aspect of using the platform. Here are the six most important areas every player should understand before getting started.
You must be at least 18 years old to register on pkoko. One account per person — multiple accounts are not permitted and will result in suspension. You are responsible for keeping your login credentials secure.
All transactions on pkoko are processed in BDT via bKash, Nagad, Rocket, or local bank transfer. Withdrawals require a verified account. pkoko does not charge deposit fees, and withdrawal processing times are clearly stated.
All pkoko bonuses come with clearly stated wagering requirements and expiry dates. Bonus abuse — including creating multiple accounts to claim the same offer — will result in forfeiture of the bonus and potential account suspension.
All games on pkoko use certified RNG software or provably fair algorithms. Game results are final once confirmed. Technical errors that affect game outcomes are handled according to pkoko's error resolution policy.
You are responsible for all activity on your pkoko account. If you suspect unauthorised access, contact pkoko support immediately. pkoko uses SSL encryption and recommends enabling two-factor authentication on your account.
pkoko provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools. Players who self-exclude cannot create new accounts during the exclusion period. See the Responsible Gaming page for full details.
These Terms and Conditions apply to all users of pkoko.xyz. By accessing or using pkoko, you agree to be bound by these terms. If you do not agree, you must not use pkoko. These terms were last updated in January 2025.
By registering an account on pkoko, accessing the pkoko platform, or placing any bet or wager through pkoko.xyz, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and pkoko.
If you are using pkoko on behalf of another person, you confirm that you have the authority to bind that person to these terms. pkoko reserves the right to update these Terms and Conditions at any time. Continued use of pkoko after any update constitutes acceptance of the revised terms.
These Terms and Conditions should be read alongside pkoko's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and pkoko.
To register and use pkoko, you must meet all of the following eligibility requirements:
pkoko reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.
Underage gambling is strictly prohibited on pkoko. If you are aware of a minor attempting to use pkoko, please contact our support team immediately at [email protected].
Each player is permitted to hold only one pkoko account. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is a violation of these terms and will result in the suspension of all associated accounts.
When registering on pkoko, you must provide accurate and complete information. This includes your full legal name, date of birth, and a valid contact method. Providing false information during registration is grounds for immediate account suspension and forfeiture of any balance.
You are responsible for maintaining the confidentiality of your pkoko login credentials. pkoko will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you believe your account has been compromised, contact pkoko support immediately.
pkoko may require identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification typically requires a government-issued photo ID and proof of your payment method. Accounts that fail to complete verification when requested may have withdrawals suspended until verification is complete.
pkoko accepts deposits in BDT (Bangladeshi Taka) via bKash, Nagad, Rocket, and local bank transfer. All deposits are credited to your pkoko wallet in BDT. pkoko does not charge fees on deposits, though your payment provider may apply their own charges.
Deposits are typically credited to your pkoko wallet within a few minutes of the transaction being confirmed by your payment provider. If a deposit does not appear in your wallet within 30 minutes, contact pkoko support with your transaction reference number.
pkoko reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity, money laundering, or any other prohibited conduct.
Withdrawals from pkoko are processed to the same payment method used for your most recent deposit, subject to verification requirements. pkoko processes withdrawal requests for verified accounts on the same day, with funds typically arriving within a few hours depending on your payment provider.
pkoko reserves the right to request additional documentation before processing any withdrawal. This is a standard anti-fraud measure and does not imply any wrongdoing on your part. If additional documents are requested, the withdrawal will be held until the documents are reviewed and approved.
If your withdrawal has not arrived within 24 hours of being marked as processed by pkoko, contact our support team with your withdrawal reference number and we will investigate immediately.
pkoko offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are clearly stated at the point of claiming. By claiming any bonus on pkoko, you agree to the specific terms attached to that bonus.
General bonus rules that apply across all pkoko promotions unless otherwise stated:
pkoko does not offer bonuses that are designed to be impossible to use. Wagering requirements are set at levels that give genuine players a realistic path to converting bonus funds into withdrawable cash. If you have a question about a specific bonus term, contact pkoko support before claiming.
All bets placed on pkoko are subject to the specific rules of the game or event being wagered on. General betting rules that apply across the pkoko platform include:
For crash games such as Slide, the cash-out must be triggered before the crash occurs. If a player's connection drops before they cash out, the auto cash-out feature (if set) will execute. pkoko is not responsible for losses resulting from connectivity issues on the player's side.
All games available on pkoko use either certified Random Number Generation (RNG) software from audited providers, or provably fair algorithms for crash-style games. The house edge for each game is fixed and disclosed within the game interface.
pkoko does not manipulate game outcomes. Results are determined by the underlying algorithm before any player action is taken, and cannot be altered after a bet is placed. For provably fair games, players can independently verify the fairness of any result using the seed values provided.
In the event of a technical malfunction that affects a game outcome, pkoko will investigate and resolve the issue according to the following policy:
The following activities are strictly prohibited on pkoko and will result in immediate account suspension and forfeiture of any balance:
pkoko actively monitors for prohibited conduct using automated systems and manual review. Accounts found to be in violation of these rules will be suspended without prior notice, and any funds associated with prohibited activity will be forfeited.
pkoko reserves the right to suspend or close any account at any time if it reasonably believes that the account holder has violated these Terms and Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform.
If your account is suspended, pkoko will notify you by email and provide a reason where it is safe and appropriate to do so. You may appeal a suspension by contacting pkoko support at [email protected]. pkoko will review all appeals and respond within 5 business days.
Players may also request to close their own pkoko account at any time by contacting support. If you close your account voluntarily, any remaining balance will be returned to your registered payment method after standard verification checks are completed.
Accounts that have been self-excluded under pkoko's responsible gaming policy cannot be reopened during the exclusion period, regardless of the reason for the request.
pkoko is committed to providing a safe and responsible gaming environment. The following responsible gaming tools are available to all pkoko players directly from their account settings:
pkoko encourages all players to use these tools proactively, not just when they feel they have a problem. Setting a deposit limit before you start playing is a simple way to keep your gaming within a budget you are comfortable with.
If you believe you or someone you know may have a gambling problem, please visit the Responsible Gaming page for guidance and support resources. pkoko takes problem gambling seriously and will always prioritise player welfare over revenue.
pkoko collects and processes personal data in accordance with its Privacy Policy. By registering on pkoko, you consent to the collection and use of your personal data as described in that policy.
pkoko uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. pkoko does not sell your personal data to third parties.
pkoko uses SSL encryption across the entire platform to protect your personal and financial information. You can request a copy of the data pkoko holds about you, or request deletion of your data, by contacting [email protected].
pkoko provides its platform on an "as is" basis. While pkoko makes every effort to ensure the platform is available and functioning correctly at all times, pkoko does not guarantee uninterrupted access and is not liable for losses resulting from:
In all cases, pkoko's maximum liability to any player is limited to the amount of funds held in that player's pkoko wallet at the time the claim arises. pkoko is not liable for any indirect, consequential, or punitive damages of any kind.
pkoko reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, pkoko will notify registered players by email.
Your continued use of pkoko after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using pkoko and contact support to close your account.
It is your responsibility to check this page periodically for updates. pkoko recommends reviewing the Terms and Conditions at least once every three months.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact pkoko using the following:
pkoko's support team is available around the clock and will respond to email queries within a few hours. For urgent account issues, live chat is the fastest way to get help.
Register your pkoko account in two minutes, deposit via bKash or Nagad, and start playing today. Fair games, fast payouts, and support available 24/7.